PRIVACY POLICY

WISH HAUS™
wishhaus.com

Effective Date: February 23, 2026
Last Revised: February 23, 2026

1. INTRODUCTION AND SCOPE

This Privacy Policy (“Policy”) is issued by Wish Haus™, a creative video production enterprise operated by Nolan Hieu Trifunovic (“Wish Haus,” “we,” “us,” or “our”), in connection with your access to and use of the website located at wishhaus.com (the “Site”). This Policy describes the categories of personal information we collect, the purposes for which such information is used, the circumstances under which we may disclose it, and the rights available to you with respect to that information.

This Policy applies to all visitors to the Site and to individuals who submit inquiries or otherwise communicate with Wish Haus through the Site. It does not govern information collected offline, through other channels, or from Wish Haus’s production clients pursuant to separately executed written service agreements.

Wish Haus is a small independent enterprise. We do not operate e-commerce functionality, sell products, process payments through the Site, or maintain user accounts or login credentials. Our data practices are accordingly limited in scope.

2. INFORMATION WE COLLECT

We collect personal information in the following limited circumstances:

2.1 Information You Provide Directly

When you use the contact form on the Site to submit an inquiry, request a project consultation, or otherwise initiate communication with Wish Haus, we collect the information you provide in that submission. This may include:

    • Name (first and last);
    • Email address;
    • Phone number, if voluntarily provided;
    • The content of your message or inquiry, including any project details, business name, or other information you choose to include.

We do not collect payment card information, social security numbers, government-issued identification numbers, or other sensitive financial or governmental identifiers through the Site.

2.2 Information Collected Automatically

When you visit the Site, certain technical information is collected automatically by our web hosting infrastructure and any analytics tools we operate, including:

    • Internet Protocol (IP) address and general geographic location derived therefrom;
    • Browser type, version, and language settings;
    • Device type and operating system;
    • Referring URL (the page or source from which you arrived at the Site);
    • Pages viewed on the Site, date and time of access, and duration of visit;
    • Cookies and similar tracking technologies, as further described in Section 5 below.

2.3 Information from Embedded Third-Party Media

The Site features portfolio content that may include videos embedded from third-party platforms, including but not limited to YouTube (Google LLC) and Vimeo, Inc. When you view or interact with embedded media, those third-party platforms may independently collect information from your browser or device in accordance with their own privacy policies. Wish Haus does not control the data practices of those platforms and encourages you to review their respective privacy policies.

We use the information collected for the following purposes:

Purpose Categories of Information Used
Responding to contact form submissions and project inquiries Name, email, phone, message content
Assessing potential client fit and project scope Message content, name, contact details
Maintaining and improving the performance of the Site IP address, device/browser data, page analytics
Understanding Site traffic and visitor behavior IP address, referral URL, pages viewed, session data
Complying with applicable legal obligations All categories, as required by law

We do not use the information we collect for automated decision-making, profiling, behavioral advertising, or the training of artificial intelligence or machine learning models.

4. DISCLOSURE OF PERSONAL INFORMATION

Wish Haus does not sell, rent, lease, or trade your personal information to any third party for monetary or other valuable consideration. We do not engage in cross-context behavioral advertising.

We may disclose personal information in the following limited circumstances:

    • Service Providers: We may share information with third-party vendors that provide website hosting, content management (including WordPress), and analytics services (including Google Analytics) solely to the extent necessary for those vendors to perform services on our behalf. Such vendors are contractually prohibited from using your information for their own independent purposes.
    • Legal Compliance: We may disclose information when required to do so by applicable law, valid legal process, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Wish Haus, its personnel, or the public.
    • Business Transfers: In the unlikely event of a merger, acquisition, or sale of all or substantially all of the assets of Wish Haus, personal information held by us may be among the assets transferred. We will provide notice of any such transfer and any choices you may have regarding your information.

5. COOKIES AND TRACKING TECHNOLOGIES

The Site uses cookies and similar technologies. A cookie is a small text file placed on your device by a web server. We use the following categories of cookies:

  • Strictly Necessary Cookies: These are set by WordPress and our hosting infrastructure to maintain the basic functionality of the Site. They do not collect personal information for tracking or analytics purposes.
  • Analytics Cookies: We use Google Analytics, a web analytics service provided by Google LLC, to understand how visitors interact with the Site. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to visiting the Site. Google Analytics collects the IP address assigned to you on the date of your visit. We do not combine the information collected through Google Analytics with personally identifiable information. You may opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout or by using a browser extension that blocks Google Analytics tracking.
  • Third-Party Embedded Content Cookies: As described in Section 2.3, third-party platforms such as YouTube and Vimeo may set their own cookies when you interact with embedded media on the Site.

You may configure your browser to refuse all or some browser cookies, or to alert you when cookies are set. If you disable or refuse cookies, certain features of the Site may not function as intended.

6. DATA RETENTION

We retain personal information submitted through the contact form for as long as reasonably necessary to respond to your inquiry and, if a client relationship is established, for the duration of that relationship and any applicable limitation period thereafter. We generally retain contact inquiry data indefinitely or as reasonably necessary based on the nature of an ongoing client relationship.

Automatically collected technical and analytics data is retained in accordance with the default retention settings of Google Analytics, which may be configured by us for a longer period.

7. CALIFORNIA PRIVACY RIGHTS

7.1 California Consumer Privacy Act / California Privacy Rights Act (CCPA/CPRA)

If you are a resident of the State of California, you have certain rights under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, the “CCPA”), subject to verification of your identity and applicable exemptions. These rights include:

    • Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business or commercial purposes for collection, and the categories of third parties with whom we share it.
    • Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions (e.g., information necessary to complete a transaction, detect security incidents, or comply with a legal obligation).
    • Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
    • Right to Opt-Out of Sale or Sharing: Wish Haus does not sell or share personal information as those terms are defined under the CCPA. Accordingly, no opt-out mechanism for the sale or sharing of personal information is required. If our practices change, we will update this Policy and provide a “Do Not Sell or Share My Personal Information” mechanism on the Site.
    • Right to Limit Use of Sensitive Personal Information: Wish Haus does not collect or process sensitive personal information as defined by the CPRA.
    • Right of No Retaliation: We will not discriminate against you for exercising any of your rights under the CCPA. We will not deny you services, charge you different prices, or provide you a different level of quality of service as a result of your exercise of these rights.

7.2 Submitting a Consumer Rights Request

To submit a verifiable consumer request under the CCPA, please contact us using the information set forth in Section 10 below. We will acknowledge receipt of your request within ten (10) business days and respond within forty-five (45) calendar days, or notify you if an extension of up to an additional forty-five (45) days is required.

For verification purposes, we may ask you to provide the name and email address you submitted to us through the Site. We do not charge a fee for processing verifiable consumer requests unless the request is manifestly unfounded, excessive, or repetitive.

7.3 Authorized Agent

You may designate an authorized agent to submit a consumer rights request on your behalf. We may require you to verify your own identity directly with us and to provide written proof that the authorized agent has permission to act on your behalf before processing the request.

7.4 California Shine the Light Law

Pursuant to California Civil Code Section 1798.83 (“Shine the Light”), California residents who have an established business relationship with us may request information about our disclosure of personal information to third parties for those third parties’ direct marketing purposes. As stated above, Wish Haus does not disclose personal information to third parties for direct marketing purposes and has not done so in the preceding calendar year.

7.5 Do Not Track

Some browsers transmit “Do Not Track” signals to websites. Because there is no established industry standard for how websites should respond to such signals, the Site does not currently alter its data collection or use practices in response to Do Not Track signals from browsers.

8. CHILDREN’S PRIVACY

The Site is not directed to children under the age of sixteen (16). We do not knowingly collect personal information from children under sixteen. If we become aware that we have inadvertently received personal information from a child under the age of sixteen, we will promptly delete such information from our records. If you believe a child under sixteen has provided us personal information, please contact us immediately using the contact information in Section 10.

9. DATA SECURITY

Wish Haus employs commercially reasonable technical and organizational security measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include secure hosting infrastructure, encrypted transmission via TLS/HTTPS for all Site communications, and restricted internal access to contact form submissions.

Notwithstanding the foregoing, no method of transmission over the Internet or method of electronic storage is one hundred percent (100%) secure. Wish Haus cannot guarantee the absolute security of your information and disclaims liability for unauthorized access resulting from circumstances beyond our reasonable control.

10. CONTACT INFORMATION

If you have questions about this Policy, wish to submit a consumer rights request, or wish to report a privacy concern, please contact us at:

Wish Haus™
Attn: Privacy Inquiries
Email: legal@trifunovic.com
Mailing Address: Nenad Trifunovic, P.O. Box 260226, Encino, California 91426-0226

You may also submit a complaint to the California Privacy Protection Agency (CPPA) at cppa.ca.gov.

11. UPDATES TO THIS POLICY

We reserve the right to modify this Policy at any time. If we make material changes, we will update the “Last Revised” date at the top of this Policy and, where appropriate, post a notice on the Site. Your continued use of the Site following the posting of a revised Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically.